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General Support
Product questions, refund requests, technical issues. Reply within 24h on weekdays.
support@usecreatorstack.com →🤝
Partnerships
Affiliate inquiries, brand collaborations, podcast invites, press requests.
support@usecreatorstack.com →💼
Team Licensing
Multi-seat licenses for agencies, teams of 3+, custom enterprise needs.
support@usecreatorstack.com →Or send us a message.
We read every message. Most replies within 24 hours.
Quick answers.
When will I get a reply? +
Within 24 hours on weekdays, 48 on weekends. For urgent refund issues, mention REFUND in subject for priority routing.
Where is your team based? +
Distributed team across multiple time zones. Primary support hours 9am-6pm GMT, but messages get answered 7 days a week.
Can you do custom work? +
Limited capacity. We offer custom prompt engineering and template work for teams — minimum $2K project. Email support@usecreatorstack.com to discuss.
Do you have a phone number? +
Email-only support. Keeps response quality high and gives us a written record. Most issues resolve in 1-2 emails.