Refund policy
Last updated: November 4, 2026
This policy applies to the CreatorStack for Agents monthly marketing plans (Starter, Growth and Team) sold by CreatorStack LLC through usecreatorstack.com.
Cancel anytime
Plans are billed monthly in advance and renew automatically until you cancel. You can cancel at any time by replying to any of our emails or writing to support@usecreatorstack.com. Cancelling stops your next renewal. There are no cancellation fees and no contract.
First-month guarantee
If your first monthly batch doesn't feel right for you, email us within 30 days of your first payment and we will refund your first month in full. You don't need to give a reason.
Later months
Each monthly batch is written for you personally, so payments for later months are not refundable once that month's batch has been delivered. If we fail to deliver a batch you paid for, we will refund that month.
Results
We do not promise leads, listings, sales or any other business results. Refunds outside the first-month guarantee are not based on marketing results.
Free samples
Free samples cost nothing and need no payment details.
How refunds are paid
Approved refunds go back to the original payment method. Banks usually take 5 to 10 business days to show the refund.
Contact
CreatorStack LLC, 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, USA. Email: support@usecreatorstack.com. We reply within one US business day.